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L’ENVOÛTANTE

Client care

Alcohol Sales Policy

Our rules for selling wine and other alcohol responsibly.

1. Minimum age

We only sell alcohol to people aged 18 or older, the legal drinking age in Nigeria. [To confirm: any extra state or local rules where you deliver.]

2. Age confirmation

You must confirm you are 18 or older to enter the website, and again at checkout when your bag has wine. These confirmations alone do not prove your age.

3. ID at delivery or collection

We, or our delivery partner, may ask to see valid ID before handing over alcohol. If you cannot show it, or appear to be under 18, we will not hand it over. [To confirm: how refunds or re-delivery work in this case.]

4. Drink responsibly

Please enjoy our wines responsibly. Do not drink and drive. Alcohol is not advised during pregnancy.

5. Where we cannot sell

We will not sell or deliver alcohol where the law does not allow it.

6. Refusing or cancelling orders

We may refuse or cancel an order that includes alcohol if we cannot meet legal requirements. If you have paid, we refund you.

7. Licences

[To confirm: alcohol licences or permits held, and the wine supplier's details.]

Version draft-1 · Last updated 27 October 2026